Business & adminCertificate IVNationally recognised
Level 4AQF level
12Units to complete
6 months to 2 yearsAQF length guide
357Training providers
Oct 2020Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (BSB40120, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate IV; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts
Careers this can lead to
This course is a recognised way into 3 careers. Each one opens that career's page: pay, outlook and how to get in.
Occupations and industries on the national register
Occupations
ExporterImporterAssistant Records ManagerAnalystAdministratorPersonal AssistantOffice AdministratorTrade CoordinatorSales AssistantSustainability ManagerSustainability OfficerCustomer service assistant
Industries
Business AdministrationGround OperationsPurchasing and ProcurementRecordkeepingLogisticsPublic AdministrationWarehousing and Storage
Source: training.gov.auAs listed for BSB40120 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts
What you learn
To finish you complete 12 units: 6 core plus 6 electives. Units come from the official list for this course on the national register.
See all 88 units in the official listHide the unit list
BSBATSIM421Support a positive and culturally appropriate workplace culture
BSBAUD412Work within compliance frameworks
BSBCMM411Make presentations
BSBCMM412Lead difficult conversations
BSBCRT411Apply critical thinking to work practices
BSBCRT412Articulate, present and debate ideas
BSBCRT413Collaborate in creative processes
BSBESB401Research and develop business plans
BSBFIN301Process financial transactions
BSBFIN302Maintain financial records
BSBFIN401Report on financial activity
BSBHRM413Support the learning and development of teams and individuals
BSBHRM415Coordinate recruitment and onboarding
BSBHRM416Process payroll
BSBHRM417Support human resources functions and processes
BSBINS401Analyse and present research information
BSBINS402Coordinate workplace information systems
BSBINS408Provide information from and about records
BSBINS409Maintain and monitor digital information and records
BSBINS410Implement records systems for small business
BSBINS502Coordinate data management
BSBINS504Maintain digital repositories
BSBLDR411Demonstrate leadership in the workplace
BSBMKG431Assess marketing opportunities
BSBMKG433Undertake marketing activities
BSBMKG434Promote products and services
BSBOPS306Record stakeholder interactions
BSBOPS401Coordinate business resources
BSBOPS402Coordinate business operational plans
BSBOPS403Apply business risk management processes
BSBOPS404Implement customer service strategies
BSBOPS405Organise business meetings
BSBOPS406Participate in organisational governance
BSBPEF401Manage personal health and wellbeing
BSBPEF402Develop personal work priorities
BSBPEF403Lead personal development
BSBPEF501Manage personal and professional development
BSBPEF502Develop and use emotional intelligence
BSBPMG427Apply project procurement procedures
BSBPMG430Undertake project work
BSBPRC401Plan procurement
BSBPRC402Negotiate contracts
BSBPRC403Conduct international procurement
BSBPRC406Conduct e-procurement
BSBSTR401Promote innovation in team environments
BSBSTR402Implement continuous improvement
BSBSTR503Develop organisational policy
BSBSUS411Implement and monitor environmentally sustainable work practices
BSBSUS412Develop and implement workplace sustainability plans
BSBSUS413Evaluate and report on workplace sustainability
BSBSUS511Develop workplace policies and procedures for sustainability
BSBTEC401Design and produce complex text documents
BSBTEC402Design and produce complex spreadsheets
BSBTEC403Apply digital solutions to work processes
BSBTEC404Use digital technologies to collaborate in a work environment
BSBTEC405Review and maintain organisation's digital presence
BSBTWK401Build and maintain business relationships
BSBWHS411Implement and monitor WHS policies, procedures and programs
BSBWRT411Write complex documents
BSBXBD401Capture and store big data
BSBXBD402Test big data samples
BSBXBD403Analyse big data
BSBXBD404Use big data for operational decision making
BSBXBD405Develop procedures for managing big data
BSBXBD406Present big data insights
BSBXBD407Protect big data integrity
BSBXBD408Implement and review procedures for managing big data
BSBXCM401Apply communication strategies in the workplace
BSBXCS401Maintain security of digital devices
BSBXCS402Promote workplace cyber security awareness and best practices
BSBXCS403Contribute to cyber security threat assessments
BSBXCS404Contribute to cyber security risk management
BSBXCS405Contribute to cyber security incident responses
BSBXDB501Support staff members with disability in the workplace
BSBXTW401Lead and facilitate a team
CPPCMN4009Develop team understanding of and commitment to sustainability
FNSACC312Administer subsidiary accounts and ledgers
FNSACC411Process business tax requirements
FNSACC412Prepare operational budgets
FNSTPB402Establish and maintain payroll systems
MSS015025Develop a business case for sustainability improvements
PSPPCM006Select providers and develop contracts
PSPPCM007Manage contracts
PSPPCM011Plan to manage a contract
PSPPCM018Conduct demand and procurement spend analysis
SIRXMKT002Use social media to engage customers
SIRXOSM005Develop a basic website for customer engagement
SIRXSLS003Achieve sales results
Source: training.gov.auUnit list from the BSB40120 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts
Who offers it
357 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.
Alana Kaye CollegeBased in NT · Registered since 2010→
Alchemy Institute of AustraliaBased in VIC · Registered since 1994→
Allara LearningBased in NSW · Registered since 2005→
Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.