Social Media Coordinator
A Social Media Coordinator is a people-centred professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with partners, internal stakeholders to keep work moving and ensure key presentations are accurate and up to date. You'll set direction and governance, aligning teams and resources to strategic priorities while managing risk and performance at scale. You'll be successful when stakeholders feel supported, work is well documented, and systems like Microsoft 365 are kept reliable and current.
What you’ll do day to day
- Maintain CRM records and pipeline hygiene to support sales activity
- Plan and coordinate campaigns across channels, aligning timelines and stakeholders
- Support customer communications, FAQs and feedback loops
- Build presentations and sales collateral that clearly communicates value
- Create or brief content assets, ensuring messaging matches audience needs
- Coordinate events, webinars or promotions, managing suppliers and logistics
- Set strategy, governance and performance measures, aligning teams to deliver outcomes sustainably
Skills and tools to learn
Core skills: customer focus, copywriting, data-informed decision making, campaign coordination, stakeholder management
Software/Platforms: Canva/Adobe, HubSpot/Salesforce, Google Analytics, Meta/Google Ads
Methods/Knowledge: funnel thinking, content calendars, governance and reporting
What you can earn
Courses to help you get this role
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