Social Media Community Manager
The Social Media Community Manager supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with partners, sales teams, keeping content briefs well managed and easy to access when needed. You'll manage stakeholders and outcomes, turning strategy into practical plans, governance and consistent delivery. You'll be successful when stakeholders feel supported, work is well documented, and systems like Google Analytics are kept reliable and current.
What you’ll do day to day
- Build presentations and sales collateral that clearly communicates value
- Create or brief content assets, ensuring messaging matches audience needs
- Plan and coordinate campaigns across channels, aligning timelines and stakeholders
- Monitor performance and produce insights to improve conversion and engagement
- Maintain CRM records and pipeline hygiene to support sales activity
- Coordinate events, webinars or promotions, managing suppliers and logistics
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: copywriting, campaign coordination, stakeholder management, customer focus, stakeholder management
Software/Platforms: Meta/Google Ads, Canva/Adobe, HubSpot/Salesforce, Google Analytics
Methods/Knowledge: A/B testing basics, content calendars, governance and reporting
What you can earn
Courses to help you get this role
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