Senior Manager In Public Sector
The Senior Manager In Public Sector supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll work with families, government agencies and maintain clear referrals so decisions and actions stay on track. You'll manage stakeholders and outcomes, turning strategy into practical plans, governance and consistent delivery. Strong performance is shown through consistent delivery, accurate records and effective use of secure record-keeping tools to track and communicate progress.
What you’ll do day to day
- Provide client support through intake, assessment and referral pathways
- Advocate for clients and assist with navigating systems and entitlements
- Develop and review plans with clients, focusing on practical, achievable outcomes
- Manage risk, safety and duty-of-care responsibilities in complex situations
- Maintain accurate and confidential case notes and reporting documentation
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: documentation, case coordination, culturally safe practice, boundaries, stakeholder management
Software/Platforms: Microsoft 365, case management systems, secure record keeping
Methods/Knowledge: strengths-based practice, risk and safety planning, governance and reporting
What you can earn
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