Receptionist
As a Receptionist, you bring a quality-minded approach to delivering services and supporting teams to meet their goals. You'll work with customers, leaders and maintain clear communications so decisions and actions stay on track. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. Strong performance is shown through consistent delivery, accurate records and effective use of Microsoft 365 to track and communicate progress.
What you’ll do day to day
- Monitor progress against timelines and escalate risks early
- Prepare documentation, reports or communications with attention to detail
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Collaborate across teams to deliver outcomes and meet service expectations
- Use systems and tools effectively to track work and provide visibility
- Contribute to process improvements that reduce friction and increase consistency
- Maintain records and follow processes to meet compliance and quality requirements
Skills and tools to learn
Core skills: organisation, communication, teamwork, attention to detail, problem solving
Software/Platforms: Microsoft 365, collaboration tools (Teams/Slack)
Methods/Knowledge: process improvement, basic reporting, stakeholder updates
What you can earn
Courses to help you get this role
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