Program Manager
A Program Manager is a detail-oriented professional who helps deliver reliable outcomes in day-to-day operations. You'll coordinate with leaders, customers, keeping reports well managed and easy to access when needed. You'll manage stakeholders and outcomes, turning strategy into practical plans, governance and consistent delivery. Success looks like timely follow-through, strong communication and confident use of tools such as collaboration tools (Teams/Slack).
What you’ll do day to day
- Collaborate across teams to deliver outcomes and meet service expectations
- Support customers or internal teams by resolving enquiries promptly
- Contribute to process improvements that reduce friction and increase consistency
- Prepare documentation, reports or communications with attention to detail
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: teamwork, attention to detail, organisation, communication, stakeholder management
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: basic reporting, stakeholder updates, governance and reporting
What you can earn
Courses to help you get this role
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