Production Manager
As a Production Manager, you bring a service-led approach to delivering services and supporting teams to meet their goals. You'll partner with partners, leaders to keep work moving and ensure key records are accurate and up to date. You'll lead people and delivery, setting expectations, allocating work and improving performance through coaching and clear measures. You'll be successful when stakeholders feel supported, work is well documented, and systems like collaboration tools (Teams/Slack) are kept reliable and current.
What you’ll do day to day
- Use systems and tools effectively to track work and provide visibility
- Maintain records and follow processes to meet compliance and quality requirements
- Prepare documentation, reports or communications with attention to detail
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Support customers or internal teams by resolving enquiries promptly
- Monitor progress against timelines and escalate risks early
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: problem solving, communication, organisation, teamwork, stakeholder management
Software/Platforms: Microsoft 365, collaboration tools (Teams/Slack)
Methods/Knowledge: stakeholder updates, basic reporting, governance and reporting
What you can earn
Courses to help you get this role
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