Peer Support Worker
A Peer Support Worker is a people-centred professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with clinicians, families to keep work moving and ensure key clinical notes are accurate and up to date. You'll balance quality and pace, using judgement to triage requests and escalate risks at the right time. Success looks like timely follow-through, strong communication and confident use of tools such as telehealth tools.
What you’ll do day to day
- Support medication safety and infection prevention practices where relevant
- Contribute to quality improvement and risk management activities
- Promote dignity, privacy and culturally safe practice in all interactions
- Conduct assessments and contribute to care plans, updating notes accurately
- Communicate clearly with patients, families and the multidisciplinary team
Skills and tools to learn
Core skills: documentation, teamwork, clinical communication, risk assessment, empathy
Software/Platforms: Microsoft 365, telehealth tools, clinical systems (varies by service)
Methods/Knowledge: medication safety (as applicable), care planning, infection prevention
What you can earn
Courses to help you get this role
Where the jobs are
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