Network Security Engineer
The Network Security Engineer supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with vendors, IT teams, keeping configurations well managed and easy to access when needed. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. You'll be successful when stakeholders feel supported, work is well documented, and systems like ServiceNow/Jira are kept reliable and current.
What you’ll do day to day
- Assist with patching, updates and preventative maintenance to improve reliability
- Monitor systems and alerts, escalating incidents according to runbooks
- Maintain documentation, FAQs and knowledge base articles for common issues
- Set up and maintain user access, devices and accounts in line with policies
- Respond to support requests, diagnosing issues and documenting outcomes in the ticketing system
- Contribute to security hygiene such as MFA, endpoint protection and basic audits
- Coordinate with vendors for troubleshooting and service requests as needed
Skills and tools to learn
Core skills: documentation, troubleshooting, customer support, prioritisation, security mindset
Software/Platforms: endpoint/security tools, Microsoft 365, ServiceNow/Jira, Azure/AWS basics
Methods/Knowledge: ITIL basics, access management, incident response runbooks
What you can earn
Courses to help you get this role
Where the jobs are
Explore live job ads for this role across Australia. These links open SEEK searches in a new tab.
Not sure if this is the right role for you?
or Interested in knowing more?
We can help you compare job outcomes, salaries and study options so you choose a path that actually fits your life.
Find your career path