Mobile App Developer
A Mobile App Developer is a practical professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with security stakeholders, vendors to keep work moving and ensure key incident notes are accurate and up to date. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. Strong performance is shown through consistent delivery, accurate records and effective use of ServiceNow/Jira to track and communicate progress.
What you’ll do day to day
- Coordinate with vendors for troubleshooting and service requests as needed
- Set up and maintain user access, devices and accounts in line with policies
- Maintain documentation, FAQs and knowledge base articles for common issues
- Support basic network and application troubleshooting for end users
- Assist with patching, updates and preventative maintenance to improve reliability
- Monitor systems and alerts, escalating incidents according to runbooks
Skills and tools to learn
Core skills: security mindset, documentation, troubleshooting, customer support, prioritisation
Software/Platforms: Azure/AWS basics, Microsoft 365, ServiceNow/Jira, endpoint/security tools
Methods/Knowledge: access management, incident response runbooks, ITIL basics
What you can earn
Courses to help you get this role
Where the jobs are
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