Mental Health Outreach Worker

Community Services
Counselling & Mental Health
Entry Level

As a Mental Health Outreach Worker, you bring a quality-minded approach to delivering services and supporting teams to meet their goals. You'll coordinate with partners, leaders, keeping reports well managed and easy to access when needed. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. Strong performance is shown through consistent delivery, accurate records and effective use of collaboration tools (Teams/Slack) to track and communicate progress.

What you’ll do day to day

  • Maintain records and follow processes to meet compliance and quality requirements
  • Monitor progress against timelines and escalate risks early
  • Collaborate across teams to deliver outcomes and meet service expectations
  • Use systems and tools effectively to track work and provide visibility
  • Contribute to process improvements that reduce friction and increase consistency
  • Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
  • Prepare documentation, reports or communications with attention to detail

Skills and tools to learn

Core skills: attention to detail, organisation, communication, teamwork, problem solving

Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365

Methods/Knowledge: stakeholder updates, process improvement, basic reporting

What you can earn

Annual Avg.
$75,000–$101,500
Weekly Avg.
$1,700
Hourly Avg. (Per Hour)
$45

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