Junior Software Tester
The Junior Software Tester supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll partner with security stakeholders, end users to keep work moving and ensure key incident notes are accurate and up to date. You'll build confidence by following established processes, asking questions early and learning the systems used across the team. You'll be successful when stakeholders feel supported, work is well documented, and systems like endpoint/security tools are kept reliable and current.
What you’ll do day to day
- Assist with patching, updates and preventative maintenance to improve reliability
- Support basic network and application troubleshooting for end users
- Monitor systems and alerts, escalating incidents according to runbooks
- Maintain documentation, FAQs and knowledge base articles for common issues
- Follow established procedures and checklists, escalating issues early and learning from feedback
Skills and tools to learn
Core skills: documentation, troubleshooting, customer support, prioritisation, learning agility
Software/Platforms: ServiceNow/Jira, Azure/AWS basics, Microsoft 365, endpoint/security tools
Methods/Knowledge: access management, incident response runbooks, checklists and templates
What you can earn
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