Junior Security Analyst
A Junior Security Analyst is a outcomes-focused professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with vendors, end users to keep work moving and ensure key tickets are accurate and up to date. You'll focus on getting the fundamentals right, with guidance from experienced colleagues and clear checklists or templates. You'll be successful when stakeholders feel supported, work is well documented, and systems like endpoint/security tools are kept reliable and current.
What you’ll do day to day
- Assist with patching, updates and preventative maintenance to improve reliability
- Set up and maintain user access, devices and accounts in line with policies
- Respond to support requests, diagnosing issues and documenting outcomes in the ticketing system
- Support basic network and application troubleshooting for end users
- Follow established procedures and checklists, escalating issues early and learning from feedback
Skills and tools to learn
Core skills: customer support, prioritisation, documentation, security mindset, learning agility
Software/Platforms: ServiceNow/Jira, Azure/AWS basics, endpoint/security tools, Microsoft 365
Methods/Knowledge: incident response runbooks, access management, checklists and templates
What you can earn
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