Junior Cyber Security Technician
A Junior Cyber Security Technician is a people-centred professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with security stakeholders, vendors to keep work moving and ensure key configurations are accurate and up to date. You'll build confidence by following established processes, asking questions early and learning the systems used across the team. You'll be successful when stakeholders feel supported, work is well documented, and systems like ServiceNow/Jira are kept reliable and current.
What you’ll do day to day
- Coordinate with vendors for troubleshooting and service requests as needed
- Contribute to security hygiene such as MFA, endpoint protection and basic audits
- Maintain documentation, FAQs and knowledge base articles for common issues
- Assist with patching, updates and preventative maintenance to improve reliability
- Follow established procedures and checklists, escalating issues early and learning from feedback
Skills and tools to learn
Core skills: security mindset, troubleshooting, documentation, customer support, learning agility
Software/Platforms: Azure/AWS basics, endpoint/security tools, ServiceNow/Jira, Microsoft 365
Methods/Knowledge: ITIL basics, incident response runbooks, checklists and templates
What you can earn
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