IT Security Administrator
The IT Security Administrator supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with IT teams, vendors, keeping configurations well managed and easy to access when needed. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. You'll be successful when stakeholders feel supported, work is well documented, and systems like ServiceNow/Jira are kept reliable and current.
What you’ll do day to day
- Set up and maintain user access, devices and accounts in line with policies
- Coordinate with vendors for troubleshooting and service requests as needed
- Support basic network and application troubleshooting for end users
- Maintain documentation, FAQs and knowledge base articles for common issues
- Assist with patching, updates and preventative maintenance to improve reliability
- Monitor systems and alerts, escalating incidents according to runbooks
Skills and tools to learn
Core skills: security mindset, troubleshooting, customer support, prioritisation, documentation
Software/Platforms: endpoint/security tools, ServiceNow/Jira, Microsoft 365, Azure/AWS basics
Methods/Knowledge: ITIL basics, incident response runbooks, access management
What you can earn
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