Executive Support Officer
The Executive Support Officer supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with partners, customers, keeping reports well managed and easy to access when needed. You'll balance quality and pace, using judgement to triage requests and escalate risks at the right time. Strong performance is shown through consistent delivery, accurate records and effective use of Microsoft 365 to track and communicate progress.
What you’ll do day to day
- Use systems and tools effectively to track work and provide visibility
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Collaborate across teams to deliver outcomes and meet service expectations
- Maintain records and follow processes to meet compliance and quality requirements
- Monitor progress against timelines and escalate risks early
- Support customers or internal teams by resolving enquiries promptly
Skills and tools to learn
Core skills: organisation, attention to detail, teamwork, problem solving, communication
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: process improvement, stakeholder updates, basic reporting
What you can earn
Courses to help you get this role
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