Disability Service Officer

Community Services
Aged Care & Disability Support
Entry Level

As a Disability Service Officer, you bring a process-savvy approach to delivering services and supporting teams to meet their goals. You'll coordinate with clinicians, patients, keeping risk assessments well managed and easy to access when needed. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. Success looks like timely follow-through, strong communication and confident use of tools such as telehealth tools.

What you’ll do day to day

  • Promote dignity, privacy and culturally safe practice in all interactions
  • Complete documentation and handovers to ensure continuity of care
  • Conduct assessments and contribute to care plans, updating notes accurately
  • Monitor wellbeing and escalate clinical concerns promptly and appropriately
  • Support medication safety and infection prevention practices where relevant
  • Contribute to quality improvement and risk management activities
  • Communicate clearly with patients, families and the multidisciplinary team

Skills and tools to learn

Core skills: documentation, teamwork, empathy, risk assessment, clinical communication

Software/Platforms: telehealth tools, clinical systems (varies by service), Microsoft 365

Methods/Knowledge: care planning, infection prevention, medication safety (as applicable)

What you can earn

Annual Avg.
$75,000–$101,500
Weekly Avg.
$1,700
Hourly Avg. (Per Hour)
$45

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