Computer Technician
As a Computer Technician, you bring a calm under pressure approach to delivering services and supporting teams to meet their goals. You'll work with customers, team members and maintain clear plans so decisions and actions stay on track. You'll balance quality and pace, using judgement to triage requests and escalate risks at the right time. You'll be successful when stakeholders feel supported, work is well documented, and systems like Microsoft 365 are kept reliable and current.
What you’ll do day to day
- Collaborate across teams to deliver outcomes and meet service expectations
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Maintain records and follow processes to meet compliance and quality requirements
- Use systems and tools effectively to track work and provide visibility
- Contribute to process improvements that reduce friction and increase consistency
Skills and tools to learn
Core skills: attention to detail, communication, organisation, problem solving, teamwork
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: stakeholder updates, basic reporting, process improvement
What you can earn
Courses to help you get this role
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