Community Support Worker

Community Services
Community Services
Entry Level

The Community Support Worker supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll work with patients, care teams and maintain clear risk assessments so decisions and actions stay on track. You'll balance quality and pace, using judgement to triage requests and escalate risks at the right time. You'll be successful when stakeholders feel supported, work is well documented, and systems like Microsoft 365 are kept reliable and current.

What you’ll do day to day

  • Conduct assessments and contribute to care plans, updating notes accurately
  • Monitor wellbeing and escalate clinical concerns promptly and appropriately
  • Contribute to quality improvement and risk management activities
  • Support medication safety and infection prevention practices where relevant
  • Complete documentation and handovers to ensure continuity of care
  • Deliver safe, person-centred care in line with clinical standards and scope of practice
  • Promote dignity, privacy and culturally safe practice in all interactions

Skills and tools to learn

Core skills: teamwork, clinical communication, risk assessment, empathy, documentation

Software/Platforms: clinical systems (varies by service), Microsoft 365, telehealth tools

Methods/Knowledge: infection prevention, care planning, medication safety (as applicable)

What you can earn

Annual Avg.
$62,200–$84,200
Weekly Avg.
$1,410
Hourly Avg. (Per Hour)
$40

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