Community Program Coordinator
As a Community Program Coordinator, you bring a process-savvy approach to delivering services and supporting teams to meet their goals. You'll work with families, clients and maintain clear intake notes so decisions and actions stay on track. You'll shape strategy and outcomes, building capability, partnerships and operating rhythms that sustain long-term success. Success looks like timely follow-through, strong communication and confident use of tools such as Microsoft 365.
What you’ll do day to day
- Coordinate with service providers and agencies to support wraparound care
- Maintain accurate and confidential case notes and reporting documentation
- Manage risk, safety and duty-of-care responsibilities in complex situations
- Advocate for clients and assist with navigating systems and entitlements
- Set strategy, governance and performance measures, aligning teams to deliver outcomes sustainably
Skills and tools to learn
Core skills: active listening, documentation, case coordination, culturally safe practice, stakeholder management
Software/Platforms: Microsoft 365, secure record keeping, case management systems
Methods/Knowledge: strengths-based practice, referral pathways, governance and reporting
What you can earn
Courses to help you get this role
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