Community Peer Worker
A Community Peer Worker is a people-centred professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with service providers, families to keep work moving and ensure key progress reports are accurate and up to date. You'll balance quality and pace, using judgement to triage requests and escalate risks at the right time. Success looks like timely follow-through, strong communication and confident use of tools such as Microsoft 365.
What you’ll do day to day
- Contribute to compliance, quality standards and continuous improvement activities
- Provide client support through intake, assessment and referral pathways
- Support community engagement activities, programs or events where required
- Develop and review plans with clients, focusing on practical, achievable outcomes
- Maintain accurate and confidential case notes and reporting documentation
Skills and tools to learn
Core skills: culturally safe practice, documentation, boundaries, active listening, case coordination
Software/Platforms: case management systems, secure record keeping, Microsoft 365
Methods/Knowledge: risk and safety planning, strengths-based practice, referral pathways
What you can earn
Courses to help you get this role
Where the jobs are
Explore live job ads for this role across Australia. These links open SEEK searches in a new tab.
Not sure if this is the right role for you?
or Interested in knowing more?
We can help you compare job outcomes, salaries and study options so you choose a path that actually fits your life.
Find your career path