Care Service Employee
A Care Service Employee is a practical professional who helps deliver reliable outcomes in day-to-day operations. You'll partner with partners, leaders to keep work moving and ensure key communications are accurate and up to date. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. You'll be successful when stakeholders feel supported, work is well documented, and systems like collaboration tools (Teams/Slack) are kept reliable and current.
What you’ll do day to day
- Support customers or internal teams by resolving enquiries promptly
- Prepare documentation, reports or communications with attention to detail
- Collaborate across teams to deliver outcomes and meet service expectations
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Use systems and tools effectively to track work and provide visibility
- Contribute to process improvements that reduce friction and increase consistency
- Maintain records and follow processes to meet compliance and quality requirements
Skills and tools to learn
Core skills: teamwork, communication, organisation, problem solving, attention to detail
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: process improvement, basic reporting, stakeholder updates
What you can earn
Where the jobs are
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