Business Operations Manager
As a Business Operations Manager, you bring a service-led approach to delivering services and supporting teams to meet their goals. You'll partner with partners, leaders to keep work moving and ensure key communications are accurate and up to date. You'll manage stakeholders and outcomes, turning strategy into practical plans, governance and consistent delivery. Success looks like timely follow-through, strong communication and confident use of tools such as collaboration tools (Teams/Slack).
What you’ll do day to day
- Contribute to process improvements that reduce friction and increase consistency
- Use systems and tools effectively to track work and provide visibility
- Monitor progress against timelines and escalate risks early
- Maintain records and follow processes to meet compliance and quality requirements
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: attention to detail, problem solving, organisation, communication, stakeholder management
Software/Platforms: Microsoft 365, collaboration tools (Teams/Slack)
Methods/Knowledge: stakeholder updates, basic reporting, governance and reporting
What you can earn
Courses to help you get this role
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