Business Manager
The Business Manager supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with team members, leaders, keeping plans well managed and easy to access when needed. You'll lead people and delivery, setting expectations, allocating work and improving performance through coaching and clear measures. Success looks like timely follow-through, strong communication and confident use of tools such as collaboration tools (Teams/Slack).
What you’ll do day to day
- Contribute to process improvements that reduce friction and increase consistency
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Collaborate across teams to deliver outcomes and meet service expectations
- Prepare documentation, reports or communications with attention to detail
- Use systems and tools effectively to track work and provide visibility
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: communication, teamwork, problem solving, organisation, stakeholder management
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: stakeholder updates, basic reporting, governance and reporting
What you can earn
Courses to help you get this role
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