Business Analyst

Information Technology

Data & Artificial Intelligence

Business Administration

Entry Level

As a Business Analyst, you bridge the gap between business needs and technology solutions. You'll work with stakeholders to understand how an organisation operates, identify inefficiencies, and recommend changes that improve processes, products, and services. Using tools like Power BI, Excel, SQL, and Jira, you'll gather and document requirements, model business processes, analyse data, and support teams through change. Whether you're mapping workflows, writing user stories, or presenting insights to leadership, your work helps organisations make better decisions and deliver real results.

What you’ll do day to day

Elicit and document business requirements through stakeholder interviews, workshops, and observation
Analyse business processes using flowcharts, BPMN diagrams, and process mining to identify inefficiencies and improvement opportunities
Translate business needs into clear user stories, acceptance criteria, and functional specifications for development teams
Build dashboards and visual reports in Power BI or Tableau to communicate data-driven insights to decision-makers
Facilitate communication between business stakeholders and technical teams to ensure solutions align with organisational goals
Support Agile delivery by managing backlogs, participating in sprint planning, and validating delivered solutions against requirements

Skills and tools to learn

Core skills: analytical thinking, stakeholder engagement, requirements analysis, process improvement, communication, critical thinking, documentation

Software/Platforms: Power BI, Microsoft Excel (including Macros and VBA), MySQL, Jira, Confluence, Miro, Tableau, Lucidchart, draw.io, Creately, Microsoft Copilot, ChatGPT

Methods/Knowledge: BABOK® v3 framework, Agile methodologies, business process modelling (BPMN), RPA and business automation, design thinking, product-first thinking, DAX, data visualisation, solution evaluation