Assistant Records Manager
As an Assistant Records Manager, you bring a process-savvy approach to delivering services and supporting teams to meet their goals. You'll coordinate with leaders, customers, keeping plans well managed and easy to access when needed. You'll lead people and delivery, setting expectations, allocating work and improving performance through coaching and clear measures. Strong performance is shown through consistent delivery, accurate records and effective use of collaboration tools (Teams/Slack) to track and communicate progress.
What you’ll do day to day
- Maintain records and follow processes to meet compliance and quality requirements
- Collaborate across teams to deliver outcomes and meet service expectations
- Prepare documentation, reports or communications with attention to detail
- Coordinate day-to-day activities, keeping priorities clear and stakeholders informed
- Support customers or internal teams by resolving enquiries promptly
- Lead delivery through planning, resourcing and coaching, ensuring goals and service levels are met
Skills and tools to learn
Core skills: attention to detail, problem solving, communication, organisation, stakeholder management
Software/Platforms: collaboration tools (Teams/Slack), Microsoft 365
Methods/Knowledge: process improvement, stakeholder updates, governance and reporting
What you can earn
Courses to help you get this role
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