Assistant Community Services Worker
The Assistant Community Services Worker supports consistent delivery by coordinating tasks, information and stakeholders across the workday. You'll coordinate with families, clients, keeping intake notes well managed and easy to access when needed. You'll focus on getting the fundamentals right, with guidance from experienced colleagues and clear checklists or templates. Success looks like timely follow-through, strong communication and confident use of tools such as Microsoft 365.
What you’ll do day to day
- Develop and review plans with clients, focusing on practical, achievable outcomes
- Coordinate with service providers and agencies to support wraparound care
- Support community engagement activities, programs or events where required
- Advocate for clients and assist with navigating systems and entitlements
- Provide client support through intake, assessment and referral pathways
- Follow established procedures and checklists, escalating issues early and learning from feedback
Skills and tools to learn
Core skills: active listening, documentation, boundaries, culturally safe practice, learning agility
Software/Platforms: case management systems, secure record keeping, Microsoft 365
Methods/Knowledge: risk and safety planning, strengths-based practice, checklists and templates
What you can earn
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