Alcohol & Other Drugs Support Worker

Community Services
Alcohol & Other Drugs
Entry Level

As an Alcohol & Other Drugs Support Worker, you bring a calm under pressure approach to delivering services and supporting teams to meet their goals. You'll work with families, care teams and maintain clear risk assessments so decisions and actions stay on track. You'll own recurring tasks end-to-end, manage competing priorities and recommend small improvements that reduce friction. Success looks like timely follow-through, strong communication and confident use of tools such as clinical systems (varies by service).

What you’ll do day to day

  • Conduct assessments and contribute to care plans, updating notes accurately
  • Support medication safety and infection prevention practices where relevant
  • Contribute to quality improvement and risk management activities
  • Communicate clearly with patients, families and the multidisciplinary team
  • Complete documentation and handovers to ensure continuity of care

Skills and tools to learn

Core skills: clinical communication, documentation, teamwork, empathy, risk assessment

Software/Platforms: clinical systems (varies by service), telehealth tools, Microsoft 365

Methods/Knowledge: infection prevention, care planning, medication safety (as applicable)

What you can earn

Annual Avg.
$62,200–$84,200
Weekly Avg.
$1,410
Hourly Avg. (Per Hour)
$40

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