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Diploma of Travel and Tourism Management

SIT50122
Hospitality & tourismDiplomaNationally recognised
Level 5AQF level
23Units to complete
1 to 2 yearsAQF length guide
33Training providers
Sep 2022Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (SIT50122, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Diploma; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts
Occupations and industries on the national register
Occupations
Marketing ManagerSales ManagerTravel Agency Manager
Industries
Tourism
Source: training.gov.auAs listed for SIT50122 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 23 units: 13 core plus 10 electives. Units come from the official list for this course on the national register.

See all 90 units in the official listHide the unit list
BSBCMM411Make presentations
BSBFIN401Report on financial activity
BSBMKG431Assess marketing opportunities
BSBMKG544Plan and monitor direct marketing activities
BSBMKG552Design and develop marketing communication plans
BSBOPS504Manage business risk
BSBSUS411Implement and monitor environmentally sustainable work practices
BSBTEC301Design and produce business documents
BSBTEC303Create electronic presentations
BSBTEC402Design and produce complex spreadsheets
BSBTWK501Lead diversity and inclusion
BSBTWK503Manage meetings
BSBWRT411Write complex documents
BSBXCS402Promote workplace cyber security awareness and best practices
BSBXCS405Contribute to cyber security incident responses
HLTAID011Provide First Aid
HLTAID013Provide First Aid in remote or isolated site
SIRXCEG008Manage disrespectful, aggressive or abusive customers
SIRXCEG009Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003Use social media and online tools
SIRXOSM005Develop a basic website for customer engagement
SIRXOSM007Manage risk to organisational reputation in an online setting
SIRXSTR001Develop an ecommerce strategy
SITTGDE016Lead tour groups
SITTGDE017Prepare and present tour commentaries or activities
SITTGDE018Develop and maintain the general and regional knowledge required by guides
SITTGDE019Research and share information on Australian Indigenous cultures
SITTGDE020Prepare specialised interpretive content on flora, fauna and landscape
SITTGDE021Prepare specialised interpretive content on marine environments
SITTGDE022Prepare specialised interpretive content on cultural and heritage environments
SITTGDE023Coordinate and operate tours
SITTIND003Source and use information on the tourism and travel industry
SITTIND004Source and use information on the holiday park and resort industry
SITTPPD012Package tourism products
SITTPPD013Develop interpretive activities
SITTPPD014Coordinate and operate sustainable tourism activities
SITTPPD015Develop in-house recreational activities
SITTPPD016Research and analyse tourism data
SITTTOP006Load touring equipment and supplies
SITTTOP007Provide outdoor catering
SITTTOP008Allocate tour or activity resources
SITTTOP009Set up and operate a camp site
SITTTOP010Operate tours in a remote area
SITTTVL001Access and interpret product information
SITTTVL002Provide advice on international destinations
SITTTVL003Provide advice on Australian destinations
SITTTVL004Sell tourism products or services
SITTTVL005Prepare customer quotations
SITTTVL006Book tourism products and process documentation
SITTTVL007Use a computerised reservations or operations system
SITTTVL008Source airfares and issue tickets for domestic flights
SITTTVL009Construct international airfares
SITTTVL010Construct advanced international airfares
SITTTVL011Provide specialist advice on cruises
SITXCCS010Provide visitor information
SITXCCS015Enhance customer service experiences
SITXCCS016Develop and manage quality customer service practices
SITXCOM009Address protocol requirements
SITXCOM010Manage conflict
SITXCRI003Respond to a customer in crisis
SITXFIN007Process financial transactions
SITXFIN008Interpret financial information
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
SITXFIN011Manage physical assets
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM008Roster staff
SITXHRM009Lead and manage people
SITXHRM010Recruit, select and induct staff
SITXHRM011Manage volunteers
SITXHRM012Monitor staff performance
SITXLAN008Conduct oral communication in a language other than English
SITXLAN009Read and write information in a language other than English
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships
SITXMGT006Manage projects
SITXMPR009Coordinate production of brochures and marketing materials
SITXMPR010Create a promotional display or stand
SITXMPR011Plan and implement sales activities
SITXMPR012Coordinate marketing activities
SITXMPR013Participate in cooperative online marketing initiatives
SITXMPR014Develop and implement marketing strategies
SITXMPR015Obtain and manage sponsorship
SITXMPR016Prepare and present proposals
SITXWHS006Identify hazards, assess and control safety risks
SITXWHS007Implement and monitor work health and safety practices
TLIC0023Operate four wheel drive vehicle
TLIC1051Operate commercial vehicle
TLIC3042Operate coach/bus
Source: training.gov.auUnit list from the SIT50122 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

33 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

Academies Australasia Institute Pty LtdBased in NSW · Registered since 2002→
ACADEMIES AUSTRALASIA POLYTECHNICBased in VIC · Registered since 2002→
AOI INSTITUTEBased in VIC · Registered since 2005→
Australia Institute of Business and TechnologyBased in QLD · Registered since 2015→
AUSTRALIAN ACADEMY OF HIGHER AND PROFESSIONAL LEARNING PTY LTDBased in NSW · Registered since 2003→
Australian Business & Hospitality TrainingBased in QLD · Registered since 2009→
Australian Careers Business CollegeBased in NSW · Registered since 2000→
Australian College of Technology Pty LtdBased in NSW · Registered since 1999→
Australian College of Tourism and Information TechnologyBased in QLD · Registered since 2022→
Australian Ideal CollegeBased in NSW · Registered since 2010→
Australian Pacific CollegeBased in NSW · Registered since 1994→
Australian Skills Management InstituteBased in QLD · Registered since 2010→
Cairns Business College Pty LtdBased in QLD · Registered since 1998→
CAIRNS COLLEGE OF ENGLISH & BUSINESSBased in QLD · Registered since 2012→
Canberra Institute of TechnologyBased in ACT · Registered since 1993→
CAREERS TRAINING CENTREBased in QLD · Registered since 2012→
Clarendon Business College Pty LtdBased in NSW · Registered since 1994→
Cornerstone Learning and Development Pty LtdBased in VIC · Registered since 2017→
Evolution English Language CentreBased in NSW · Registered since 2006→
Hunter Education Group Pty LtdBased in NSW · Registered since 2024→
Macarthur Tourism, Travel and Events CollegeBased in NSW · Registered since 2015→
Macquarie Education Group AustraliaBased in NSW · Registered since 2007→
Milestone Workplace TrainingBased in WA · Registered since 2006→
National Skills Pty LtdBased in QLD · Registered since 2018→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.