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Certificate II in Hospitality

SIT20322
Hospitality & tourismCertificate IINationally recognised
Level 2AQF level
12Units to complete
6 months to 1 yearAQF length guide
143Training providers
Jun 2022Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (SIT20322, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts
Occupations and industries on the national register
Occupations
PorterBar AttendantCatering AssistantCafé Attendant
Industries
Hospitality
Source: training.gov.auAs listed for SIT20322 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 12 units: 6 core plus 6 electives. Units come from the official list for this course on the national register.

See all 49 units in the official listHide the unit list
BSBCMM211Apply communication skills
BSBFIN302Maintain financial records
BSBSUS211Participate in sustainable work practices
BSBTEC201Use business software applications
BSBTWK201Work effectively with others
CPPCLO3100Maintain cleaning storage areas
CPPCLO3101Clean carpeted floors
CPPCLO3102Clean hard floors
CPPCLO3103Clean and maintain amenities
CPPCLO3105Clean glass surfaces
CPPCLO3112Clean walls, ceilings and fittings
HLTAID011Provide First Aid
SIRXSLS001Sell to the retail customer
SITHACS009Clean premises and equipment
SITHACS010Provide housekeeping services to guests
SITHACS011Prepare rooms for guests
SITHACS012Launder linen and guest clothes
SITHACS013Provide porter services
SITHCCC024Prepare and present simple dishes
SITHCCC025Prepare and present sandwiches
SITHCCC026Package prepared foodstuffs
SITHCCC028Prepare appetisers and salads
SITHFAB021Provide responsible service of alcohol
SITHFAB022Clean and tidy bar areas
SITHFAB023Operate a bar
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB025Prepare and serve espresso coffee
SITHFAB026Provide room service
SITHFAB027Serve food and beverage
SITHGAM022Provide responsible gambling services
SITHGAM023Attend gaming machines
SITHGAM024Operate a TAB outlet
SITHGAM025Conduct Keno games
SITHIND005Use hygienic practices for hospitality service
SITHIND006Source and use information on the hospitality industry
SITHIND007Use hospitality skills effectively
SITHKOP009Clean kitchen premises and equipment
SITXCCS010Provide visitor information
SITXCCS011Interact with customers
SITXCOM006Source and present information
SITXCOM007Show social and cultural sensitivity
SITXFIN007Process financial transactions
SITXFSA005Use hygienic practices for food safety
SITXFSA006Participate in safe food handling practices
SITXFSA007Transport and store food
SITXINV006Receive, store and maintain stock
SITXLAN007Conduct basic oral communication in a language other than English
SITXWHS005Participate in safe work practices
TLIE0009Carry out basic workplace calculations
Source: training.gov.auUnit list from the SIT20322 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

143 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

1 SDO TRAINING PTY LTDBased in VIC · Registered since 2016→
ACADEMIES AUSTRALASIA POLYTECHNICBased in VIC · Registered since 2002→
ACCESS COACHINGBased in WA · Registered since 1996→
ACCESS RECOGNISED TRAINING AUSTRALIABased in ACT · Registered since 2010→
Access Skills TrainingBased in VIC · Registered since 1999→
Adapt EducationBased in QLD · Registered since 2011→
Advance Business CollegeBased in QLD · Registered since 2011→
aEX InstituteBased in NSW · Registered since 2003→
AIETBased in VIC · Registered since 2003→
Alchemy Institute of AustraliaBased in VIC · Registered since 1994→
Alice Springs College of Australia Pty LtdBased in NT · Registered since 2022→
All States TrainingBased in QLD · Registered since 2012→
Allara LearningBased in NSW · Registered since 2005→
Alliance CollegeBased in SA · Registered since 2002→
Ampd AcademyBased in QLD · Registered since 2009→
AQTRAININGBased in QLD · Registered since 2011→
ASURIABased in NSW · Registered since 2007→
ATC Work SmartBased in WA · Registered since 2008→
Aurora Training InstituteBased in QLD · Registered since 2010→
Australia Institute of Business and TechnologyBased in QLD · Registered since 2015→
Australian Business & Hospitality TrainingBased in QLD · Registered since 2009→
Australian College of Community Services and CareBased in QLD · Registered since 2018→
AUSTRALIAN COLLEGE OF HIGHER STUDIESBased in NSW · Registered since 2003→
Australian Global Institute Pty LtdBased in QLD · Registered since 2008→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.