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Diploma of Retail Leadership

SIR50116
Business & adminDiplomaNationally recognised
Level 5AQF level
10Units to complete
1 to 2 yearsAQF length guide
7Training providers
Apr 2021Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (SIR50116, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Diploma; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts

Careers this can lead to

This course is a recognised way into 1 career. Each one opens that career's page: pay, outlook and how to get in.

Occupations and industries on the national register
Occupations
Small Business ManagerSmall Business Manager (Franchise)Area ManagerDepartment Manager
Industries
Retail Management
Source: training.gov.auAs listed for SIR50116 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 10 units: 4 core plus 6 electives. Units come from the official list for this course on the national register.

See all 27 units in the official listHide the unit list
BSBHRM506Manage recruitment selection and induction processes
BSBHRM604Manage employee relations
BSBLDR502Lead and manage effective workplace relationships
BSBLDR511Develop and use emotional intelligence
BSBLDR513Communicate with influence
BSBLED501Develop a workplace learning environment
BSBWHS521Ensure a safe workplace for a work area
BSBWOR501Manage personal work priorities and professional development
SIRRMRM001Plan merchandise buying strategy
SIRRRTF003Drive retail profitability
SIRRSTR001Undertake strategic planning in retail
SIRXCEG007Develop online customer service standards
SIRXCEG008Manage disrespectful, aggressive or abusive customers
SIRXCEG009Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
SIRXCHA002Lead the change process
SIRXECM003Design an ecommerce site
SIRXMGT003Provide leadership to others
SIRXMGT004Plan and manage retail projects
SIRXMGT005Lead the development of business opportunities
SIRXMKT005Develop a marketing strategy
SIRXMKT006Develop a social media strategy
SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
SIRXOSM006Develop and manage social media and online strategies
SIRXOSM007Manage risk to organisational reputation in an online setting
SIRXRSK003Manage risk in the retail environment
SIRXSLS004Drive sales results
SIRXTAD003Coach others for success
Source: training.gov.auUnit list from the SIR50116 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

7 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

ACCESS COACHINGBased in WA · Registered since 1996→
Active Career CollegeBased in NSW · Registered since 2004→
Australian College of TrainingBased in WA · Registered since 2003→
Flexible Training Solutions Pty LtdBased in VIC · Registered since 1999→
Salford CollegeBased in SA · Registered since 2009→
Statewide Business TrainingBased in NSW · Registered since 2002→
TIME Education and Training Pty LtdBased in SA · Registered since 2004→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.