Certificate III in Public Safety (Emergency Communications Centre Operations)
PUA30822
Public safety & defenceCertificate IIINationally recognised
Level 3AQF level
11Units to complete
1 to 2 yearsAQF length guide
1Training providers
Dec 2022Latest release
Source: training.gov.au · AQF
Qualification details and status from training.gov.au, the national register of vocational education (PUA30822, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate III; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our factsOccupations and industries on the national register
Occupations
Emergency Communications Centre Operator
Industries
Public Safety and Security
Source: training.gov.au
As listed for PUA30822 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our factsWhat you learn
To finish you complete 11 units: 3 core plus 8 electives. Units come from the official list for this course on the national register.
See all 27 units in the official listHide the unit list
BSBOPS202Engage with customers
BSBPEF201Support personal wellbeing in the workplace
BSBTEC201Use business software applications
BSBTWK201Work effectively with others
BSBWHS307Apply knowledge of WHS laws in the workplace
BSBWHS308Participate in WHS hazard identification, risk assessment and risk control processes
BSBWHS309Contribute effectively to WHS communication and consultation processes
BSBWHS311Assist with maintaining workplace safety
HLTAID010Provide basic emergency life support
HLTAID011Provide First Aid
HLTWHS006Manage personal stressors in the work environment
PUACOM001Communicate in the workplace
PUAECO001Operate telephony systems
PUAECO002Process emergency incident calls and enquiries
PUAECO003Operate and control radio networks
PUAECO004Operate computer aided dispatch system
PUAECO005Dispatch resources from within an emergency communications centre
PUAECO006Read and interpret maps
PUAECO007Respond to and maintain monitored automatic notification system
PUAECO008Receive and action notification of uncontrolled hazardous materials situations
PUAFIR323Take local weather observations
PUAOPE013Operate communications systems and equipment
PUASES012Work as a team member in an emergency operations centre
PUATEA001Work in a team
PUATEA002Work autonomously
PUATEA004Work effectively in a public safety organisation
PUAWHS001Follow defined work, health and safety policies and procedures
Source: training.gov.au
Unit list from the PUA30822 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our factsWho offers it
1 registered training provider can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.
Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.