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Certificate IV in Government

PSP40122
Business & adminCertificate IVNationally recognised
Level 4AQF level
15Units to complete
6 months to 2 yearsAQF length guide
18Training providers
Apr 2022Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (PSP40122, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate IV; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts

Careers this can lead to

This course is a recognised way into 6 careers. Each one opens that career's page: pay, outlook and how to get in.

Occupations and industries on the national register
Occupations
Senior human resources officerRevenue AdministratorSenior Customs OfficerLand Administration OfficerInjury Claims AdministratorInjury Rehabilitation ManagerMuseum Customer Service OfficerBorder Protection SupervisorAdministrative Services Officer
Industries
Public AdministrationLocal Government AdministrationBorder ProtectionHuman Resource ManagementGovernment Service Delivery
Source: training.gov.auAs listed for PSP40122 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 15 units: 4 core plus 11 electives. Units come from the official list for this course on the national register.

See all 80 units in the official listHide the unit list
BSBAUD411Participate in quality audits
BSBAUD511Initiate quality audits
BSBAUD512Lead quality audits
BSBAUD513Report on quality audits
BSBHRM412Support employee and industrial relations
BSBHRM415Coordinate recruitment and onboarding
BSBHRM417Support human resources functions and processes
BSBHRM530Coordinate rehabilitation and return to work programs
BSBLDR413Lead effective workplace relationships
BSBOPS402Coordinate business operational plans
BSBPEF501Manage personal and professional development
BSBPMG424Apply project human resources management approaches
BSBPMG430Undertake project work
BSBSUS411Implement and monitor environmentally sustainable work practices
BSBWHS211Contribute to the health and safety of self and others
BSBWHS311Assist with maintaining workplace safety
BSBWHS411Implement and monitor WHS policies, procedures and programs
FNSPIM415Manage personal injury case loads
FNSPIM434Manage personal injury claims
PSPBDR016Conduct patrols
PSPBDR017Command operational groups
PSPBDR018Examine and test firearms
PSPETH006Uphold the values and principles of public service
PSPGEN086Undertake career planning
PSPGEN090Engage with stakeholders
PSPGEN094Provide input to change processes
PSPGEN098Deal with conflict
PSPGEN103Work with interpreters
PSPGEN105Gather and analyse information
PSPGEN106Conduct research and analysis
PSPGEN108Use public sector financial processes
PSPGEN111Apply government processes
PSPGEN113Exercise delegations
PSPGEN114Work effectively with diversity and inclusion
PSPGEN115Uphold and support inclusive workplace practices
PSPGEN123Provide workplace mentoring
PSPGEN124Provide workplace coaching
PSPGEN126Monitor performance and provide feedback
PSPGEN130Use resources to achieve work unit goals
PSPGEN133Identify and treat risks
PSPGEN138Organise workplace information
PSPGEN140Use advanced workplace communication strategies
PSPGEN141Compose complex workplace documents
PSPGEN143Prepare high-level written communication
PSPGEN145Work effectively in the organisation
PSPGEN148Develop internal and external networks
PSPGSD013Identify and select government service delivery options
PSPGSD014Administer government service delivery requirements
PSPGSD015Conduct government service delivery interviews
PSPGSD016Administer delivery of financial and other benefits
PSPGSD017Assist self-management of government service offers
PSPGSD018Assist government service recipients with complex needs
PSPHRM012Provide a consultancy service for human resource management
PSPINV004Conduct an investigation
PSPLEG006Encourage compliance with legislation in the public sector
PSPPCM029Procure goods and services
PSPPCY012Assist with specialist policy development
PSPPCY013Give and receive policy information
PSPPCY014Support policy implementation
PSPPCY015Implement e-correspondence policies
PSPREG032Undertake routine inspections and monitoring
PSPREG033Apply regulatory powers
PSPREG038Give evidence
PSPREG039Gather information through interviews
PSPREG041Conduct surveillance
PSPREG042Receive and validate data
PSPREG043Undertake compliance audits
PSPREG047Manage regulatory compliance
PSPREV010Identify and apply statute law
PSPREV011Undertake legislative decision-making
PSPREV012Manage information on legal entities, relationships and property
PSPREV013Interpret and assess contracts
PSPREV014Assess applications for grants, subsidies and rebates
PSPREV015Evaluate returns-based taxes
PSPREV016Determine land tax liability
PSPREV017Determine stamp duties
PSPREV018Administer levies, fines and other taxes
PSPWPI014Represent and promote the organisation
PUAFER005Operate as part of an emergency control organisation
PUAFER009Participate as a member of a facility emergency response team
Source: training.gov.auUnit list from the PSP40122 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

18 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

aEX InstituteBased in NSW · Registered since 2003→
Aspire Performance TrainingBased in WA · Registered since 2008→
Australian Forensic Services Pty LtdBased in ACT · Registered since 1997→
Canberra Institute of TechnologyBased in ACT · Registered since 1993→
CHURCHILL EDUCATIONBased in QLD · Registered since 2007→
CLET TrainingBased in QLD · Registered since 2006→
Diverse Training ConceptsBased in ACT · Registered since 2009→
GRADUATE BUSINESS SCHOOLBased in VIC · Registered since 2005→
Halo Nation Training Pty LtdBased in QLD · Registered since 2012→
INTERACTION CONSULTING GROUP PTY LTDBased in ACT · Registered since 1998→
McMillan Staff Development Pty LtdBased in ACT · Registered since 2009→
Opec CollegeBased in QLD · Registered since 2025→
Public Sector Training Solutions Pty LtdBased in WA · Registered since 2009→
Sydney Institute of Professional Studies Pty LtdBased in NSW · Registered since 2002→
TAFE NSWBased in NSW · Registered since 1999→
TAFE SABased in SA · Registered since 2014→
Westbourne College Pty LtdBased in NSW · Registered since 2015→
WISDOM LEARNING PTY LTDBased in ACT · Registered since 2003→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.