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Certificate II in Health Support Services

HLT23221
HealthCertificate IINationally recognised
Level 2AQF level
12Units to complete
6 months to 1 yearAQF length guide
40Training providers
Nov 2022Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (HLT23221, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts

Careers this can lead to

This course is a recognised way into 2 careers. Each one opens that career's page: pay, outlook and how to get in.

Occupations and industries on the national register
Occupations
Health Services AssistantHealth Support Services WorkerHealth Administrative WorkerHospital CleanerHousekeeping AttendantFood Services DelivererAdmissions Clerk (Health Services)CaretakerClient AssistantPathology CourierNurse’s AideNutrition AssistantInstitutional CookKitchen AttendantKitchenhandLaundry OperatorStores AssistantProduction CookWard AssistantWard ClerkGroundspersonCommunity Services DriverHospital Maintenance WorkerFood Service AssistantFood Service WorkerOrderlyHospital PorterHospital Grounds Maintenance Worker
Industries
Ancillary Health Services
Source: training.gov.auAs listed for HLT23221 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 12 units: 4 core plus 8 electives. Units come from the official list for this course on the national register.

See all 30 units in the official listHide the unit list
BSBINS201Process and maintain workplace information
BSBMED301Interpret and apply medical terminology appropriately
BSBMED303Maintain patient records
BSBOPS101Use business resources
BSBOPS203Deliver a service to customers
BSBPEF202Plan and apply time management
BSBTEC201Use business software applications
CHCCCS010Maintain a high standard of service
CHCCCS012Prepare and maintain beds
CHCCCS020Respond effectively to behaviours of concern
CHCCCS026Transport individuals
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTAHA041Support food services and dietetics in menu and meal order processing
HLTFSE001Follow basic food safety practices
HLTFSE002Provide ward or unit based food preparation and distribution services
HLTFSE003Perform kitchenware washing
HLTFSE004Serve cafeteria customers
HLTFSE009Apply cook-freeze and reheating processes
HLTHSS009Perform general cleaning tasks in a clinical setting
HLTHSS010Handle and move equipment, goods and mail
HLTHSS011Maintain stock inventory
HLTHSS012Handle medical gases safely
HLTINF006Apply basic principles and practices of infection prevention and control
HLTWHS001Participate in workplace health and safety
HLTWHS005Conduct manual tasks safely
SITHCCC024Prepare and present simple dishes
SITHCCC025Prepare and present sandwiches
SITXFSA005Use hygienic practices for food safety
SITXFSA007Transport and store food
Source: training.gov.auUnit list from the HLT23221 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

40 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

AADA CollegeBased in QLD · Registered since 2016→
AMA CollegeBased in WA · Registered since 1998→
ANTRICK EDUCATIONBased in VIC · Registered since 2016→
Asset TrainingBased in TAS · Registered since 2004→
Aurora Training InstituteBased in QLD · Registered since 2010→
Australian Food Training CentreBased in SA · Registered since 2002→
Australian Institute of Flexible LearningBased in VIC · Registered since 2018→
AUSTRALIAN VOCATIONAL ACADEMYBased in QLD · Registered since 1998→
Axial International CollegeBased in QLD · Registered since 1998→
Axiom CollegeBased in QLD · Registered since 2012→
Batchelor InstituteBased in NT · Registered since 1999→
Bendigo Kangan InstituteBased in VIC · Registered since 1995→
Blue Stone Medical Pty LtdBased in QLD · Registered since 2010→
College AustraliaBased in QLD · Registered since 2005→
CONNECT'N'GROWBased in QLD · Registered since 2012→
Coral Sea TrainingBased in QLD · Registered since 1998→
DIVTEC Training and Further EducationBased in QLD · Registered since 2012→
ENTERPRISE & TRAINING COMPANYBased in NSW · Registered since 1995→
Fox Education and ConsultancyBased in NT · Registered since 2013→
HANMACBased in QLD · Registered since 2010→
Insight Training Group Australia Pty LtdBased in WA · Registered since 2010→
Institute for Urban Indigenous Health LtdBased in QLD · Registered since 2024→
IVET InstituteBased in VIC · Registered since 2012→
Kingston Training and Employment Pty LtdBased in WA · Registered since 1999→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.