Certificate II in Aviation (Ground Operations and Service)
AVI20219
Transport & logisticsCertificate IINationally recognised
Level 2AQF level
15Units to complete
6 months to 1 yearAQF length guide
3Training providers
Oct 2022Latest release
Source: training.gov.au · AQF
Qualification details and status from training.gov.au, the national register of vocational education (AVI20219, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our factsOccupations and industries on the national register
Occupations
Senior Baggage HandlerAirline Customer Service OfficerAirlines Services Operator
Industries
AviationTransport
Source: training.gov.au
As listed for AVI20219 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our factsWhat you learn
To finish you complete 15 units: 10 core plus 5 electives. Units come from the official list for this course on the national register.
See all 65 units in the official listHide the unit list
AVIC0001Drive on the airside
AVID0004Conduct baggage handling operations
AVID0005Accept dangerous goods for air transport
AVID0006Prepare freight for flight
AVID0007Conduct aviation freight weighing operations
AVID0009Load and secure aviation freight and baggage
AVIE0003Operate aeronautical radio
AVIE0004Conduct radio procedures in an aviation operational environment
AVIF0023Apply aircraft safety procedures
AVIF0034Apply aviation work health and safety procedures
AVIF0037Monitor the transfer of hazardous materials
AVIF0040Employ fatigue risk management practices in an aviation workplace
AVIF2007Implement regulations and policies during check-in procedures
AVIF2019Work in aircraft confined spaces
AVIG0003Work effectively in the aviation industry
AVII0004Provide quality customer service
AVII0009Check in aircraft passengers
AVII0010Provide assistance to transit and arriving passengers
AVIJ0001Contribute to the achievement of on-time performance standards
AVIL0003Manage a check-in queue
AVIP2001Capture records into a records keeping system
AVIW0011Operate baggage tug
AVIW0012Operate aircraft refuelling nozzle
AVIY0028Operate remotely piloted aircraft in excluded category sub-2 kg operations
AVIZ0003Maintain basic situational awareness in an aviation workplace
BSBOPS305Process customer complaints
HLTAID011Provide First Aid
SITTTVL006Book tourism products and process documentation
TLIA0003Complete and check import/export documentation
TLIA0021Participate in stocktakes
TLIA0023Receive goods
TLIA0024Replenish stock
TLIA2014Use product knowledge to complete work operations
TLIB0002Carry out vehicle inspection
TLIB0003Use and maintain minor mechanical equipment
TLIB2001Check and assess operational capabilities of equipment
TLIB2008Carry out inspection of trailers
TLIB2073Clean road tankers
TLIC1051Operate commercial vehicle
TLIC3003Drive medium rigid vehicle
TLID0006Move materials mechanically using automated equipment
TLID0014Load and unload explosives/dangerous goods
TLID0015Load and unload goods/cargo
TLID0016Operate a forklift
TLID0021Store and handle dangerous goods and hazardous substances
TLIE0002Process workplace documentation
TLIE2007Use communications systems
TLIF2012Apply safe procedures when handling/transporting dangerous goods or explosives
TLIF2018Operate firefighting equipment
TLII0004Provide assistance to customers
TLII0005Apply customer service skills
TLIJ2001Apply quality procedures
TLIK0003Perform electronic data interchange to transmit documentation
TLIK2003Apply keyboard skills
TLIK2010Use infotechnology devices in the workplace
TLIL2008Complete routine administrative tasks
TLIL2031Monitor and process attendance records
TLIO0005Provide revenue protection measures
TLIO1002Follow security procedures when working with passengers and personnel
TLIP0001Sell products and services
TLIP2017Maintain control of records
TLIP2018Provide information from and about records
TLIP2024Conduct financial transactions
TLIP2029Prepare and process financial documents
TLIU1009Monitor plant and equipment in an environmentally sustainable manner
Source: training.gov.au
Unit list from the AVI20219 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our factsWho offers it
3 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.
AUSTRALIAN INDUSTRIAL TRAINERS, ASSESSORS & CONSULTANTS (AITAC)Based in VIC · Registered since 1995→
Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.