Certificate II in Automotive Administration
AUR20126
Trades & constructionCertificate IINationally recognised
Level 2AQF level
10Units to complete
6 months to 1 yearAQF length guide
0Training providers
Mar 2026Latest release
Source: training.gov.au · AQF
Qualification details and status from training.gov.au, the national register of vocational education (AUR20126, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our factsCareers this can lead to
This course is a recognised way into 5 careers. Each one opens that career's page: pay, outlook and how to get in.
Occupations and industries on the national register
Occupations
Automotive Service ReceptionistAutomotive Clerk
Industries
Automotive Service and Repair
Source: training.gov.au
As listed for AUR20126 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our factsWhat you learn
To finish you complete 10 units: 6 core plus 4 electives. Units come from the official list for this course on the national register.
See all 22 units in the official listHide the unit list
AURAAA001Work in an automotive administration role
AURACA101Respond to customer needs and enquiries in an automotive workplace
AURAEA002Follow environmental and sustainability best practice in an automotive workplace
AURAFA001Use numbers in an automotive workplace
AURAFA002Read and respond to automotive workplace information
AURAFA103Communicate effectively in an automotive workplace
AURAFA104Resolve routine problems in an automotive workplace
AURAFA105Write routine texts in an automotive workplace
AURAKA001Use information technology systems
AURAMA001Work effectively with others in an automotive workplace
AURAMA004Maintain business image in an automotive workplace
AURAMA102Communicate business information in an automotive workplace
AURAQA001Contribute to quality work outcomes in an automotive workplace
AURAQA003Maintain quality processes in an automotive workplace
AURASA102Follow safe working practices in an automotive workplace
AURSAA001Process customer complaints in an automotive workplace
AURSCA104Carry out cash and non-cash payment operations
AURSCA111Conduct online transactions in an automotive workplace
BSBFIN301Process financial transactions
BSBINS202Handle receipt and dispatch of information
BSBTEC201Use business software applications
SIRXCEG001Engage the customer
Source: training.gov.au
Unit list from the AUR20126 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our factsWho offers it
No registered training provider currently lists this course for public enrolment.
This site lists the current private training providers and TAFE institutes on the national register. The official listing on training.gov.au shows who is registered to deliver this course.