Certificate III in Public Transport Customer Service and Compliance
22599VIC
Business & adminCertificate IIINationally recognisedAccredited course
Level 3AQF level
1 to 2 yearsAQF length guide
1Training providers
Jul 2022Accredited from
Source: training.gov.au · AQF
Qualification details and status from training.gov.au, the national register of vocational education (22599VIC, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate III; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our factsWhat you learn
Units come from the official list for this course on the national register.
See all 18 units in the official listHide the unit list
CPPSEC2106Protect self and others using basic defensive techniques
CPPSEC3101Manage conflict and security risks using negotiation
PSPETH006Uphold the values and principles of public service
PSPLEG005Comply with legislation in the public sector
PSPREG032Undertake routine inspections and monitoring
PSPREG038Give evidence
TLIE2007Use communications systems
TLIE3022Complete workplace documents
TLIF0025Follow work health and safety procedures
TLIF2010Apply fatigue management strategies
TLIF3085Apply local incident response procedures
TLIG0003Work effectively with others in a team
TLIG2007Work in a socially diverse environment
TLII0004Provide assistance to customers
TLII3010Provide travel information to customers
TLIO0005Provide revenue protection measures
TLIO3012Manage disruptive and/or unlawful behaviour
VU23205Respond to special and exceptional circumstances
Source: training.gov.au
Unit list from the 22599VIC unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our factsWho offers it
1 registered training provider can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.
Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.