Certificate II in Functional Literacy

11110NAT

Business & adminCertificate IINationally recognisedAccredited course

Level 2AQF level

6 months to 1 yearAQF length guide

1Training providers

Sep 2022Accredited from

Source: training.gov.au · AQF

Qualification details and status from training.gov.au, the national register of vocational education (11110NAT, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts

Careers this can lead to

This course is a recognised way into 5 careers. Each one opens that career's page: pay, outlook and how to get in.

Administration Assistant→Administration Officer→Administrator→Office Administrator→Sales Administrator→

What you learn

Units come from the official list for this course on the national register.

See all 9 units in the official listHide the unit list

BSBOPS203Deliver a service to customers

BSBPEF201Support personal wellbeing in the workplace

BSBTEC201Use business software applications

FSKLRG007Use strategies to identify job opportunities

NAT11110001Interpret and comprehend text documents

NAT11110002Apply written communication skills

NAT11110003Design personal goals and negotiate learning pathways

NAT11110004Participate in oral communication

NAT11110005Apply planning and organisational skills to achieve short and medium term goals

Source: training.gov.au

Unit list from the 11110NAT unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

1 registered training provider can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

Flexi RTOBased in QLD · Registered since 2023→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.