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Insurance Investigators, Loss Adjusters and Risk Surveyors

Insurance Investigators, Loss Adjusters and Risk Surveyors conduct investigations into insurance claims to ensure their validity, inspect and assess the damage and loss to insured properties and businesses, estimate insurance costs, and inspect insured properties to evaluate conditions affecting underwriting standards.

Business & adminLicensed workANZSCO 5996
$1,995/wkMedian full-time pay
9,098People employed
+8% ▲Growth to 2035
89%Work full time
41Median age
Source: ABS · JSA, 2025-26ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 5996.More about our sources: How we check our facts

What they do

The main tasks of this occupation, from the national occupation standard.

examining scenes of incidents resulting in insurance claims to determine causes and effectsinterviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reportsinspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairsestimating business losses resulting from fire, theft and other business disruptionsreporting the extent of damage and estimated costs to the insurerinspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
Source: JSA occupation profileTask list from the Jobs and Skills Australia occupation profile for ANZSCO 5996 (ANZSCO task statements).More about our sources: How we check our facts

The outlook

Room for 600 more people in insurance investigators, loss adjusters and risk surveyors by 2035 ▲

The field grew 9.6% in the year to February 2026, adding about 800 workers. Most of the jobs are in NSW and VIC, with QLD third.

Source: JSA · ABS, 2025-26ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 5996.More about our sources: How we check our facts
7.9k2025
8.1k2030 PROJ.
8.5k2035 PROJ.

Getting in

There is no single way in. 48% trained through VET, 32% hold a degree.

Both paths are common in this field. These are the nationally recognised courses mapped to this occupation, with the number of registered training providers that offer each one.

Source: JSA · training.gov.auEducation split: JSA (Jobs and Skills Australia) occupation profile, using ABS (Australian Bureau of Statistics) Census data, ANZSCO 5996. Qualification mapping and provider counts: training.gov.au, the national register of vocational education, October 2026. Listed providers are current registered training providers (private providers and TAFE institutes).More about our sources: How we check our facts

Nationally recognised training · most offered first

AUR40520Certificate IV

Certificate IV in Vehicle Loss Assessing

Automotive Retail, Service and Repair Training Package.

See 1 provider
FNS51420Diploma

Diploma of Loss Adjusting

Financial Services Training Package · licensed work.

See 1 provider

Licensed work: several of these courses lead to work that also needs a state or territory licence. Training is the first step; licensing rules are set by each state.

Providers are shown in A-Z order on each course page. A listing is not a recommendation.

Jobs open right now

9,098 Australians do this work. See who is hiring this month.

Search job ads by state

Each link opens seek.com.au in a new tab, showing ads posted in the last month. SEEK is a job site; we link there because that is where most Australian jobs are advertised. We have no commercial relationship with SEEK.

Source: ABS · JSA, 2025-26State chart shows people employed, not current job ads. ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 5996.More about our sources: How we check our facts

People employed by state, 2025-26

NSW3.6k
VIC2.1k
QLD1k
SA0.5k
WA0.4k
ACT0.1k
TAS0.1k
NT0.1k