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Occupations / Hotel Service Managers

Hotel Service Managers

Hotel Service Managers supervise and coordinate the activities of hotel service workers.

Hospitality & tourismANZSCO 4314
$1,410/wkMedian full-time pay
10kPeople employed
+13% ▲Growth to 2035
71%Work full time
37Median age
Source: ABS · JSA, 2025-26ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 4314.More about our sources: How we check our facts

What they do

The main tasks of this occupation, from the national occupation standard.

determining work requirements and allocating duties to commercial housekeepers, luggage porters and doorpersonsconferring with managers to coordinate activities with other organisational unitsmaintaining attendance records and rostersexplaining and enforcing safety regulationsoverseeing the work of the unit and suggesting improvements and changesconferring with workers to resolve grievances
Source: JSA occupation profileTask list from the Jobs and Skills Australia occupation profile for ANZSCO 4314 (ANZSCO task statements).More about our sources: How we check our facts

The outlook

Room for 1,400 more people in hotel service managers by 2035 ▲

The field shrank 2.6% in the year to February 2026, losing about 300 workers. Most of the jobs are in QLD and NSW, with VIC third.

Source: JSA · ABS, 2025-26ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 4314.More about our sources: How we check our facts
11.1k2025
11.6k2030 PROJ.
12.5k2035 PROJ.

Getting in

There is no single way in. 32% trained through VET, 29% hold a degree.

Both paths are common in this field. These are the nationally recognised courses mapped to this occupation, with the number of registered training providers that offer each one.

Source: JSA · training.gov.auEducation split: JSA (Jobs and Skills Australia) occupation profile, using ABS (Australian Bureau of Statistics) Census data, ANZSCO 4314. Qualification mapping and provider counts: training.gov.au, the national register of vocational education, October 2026. Listed providers are current registered training providers (private providers and TAFE institutes).More about our sources: How we check our facts

Nationally recognised training · most offered first

SIT40422Certificate IV

Certificate IV in Hospitality

Tourism, Travel and Hospitality Training Package.

See 81 providers

Providers are shown in A-Z order on each course page. A listing is not a recommendation.

Jobs open right now

10k Australians do this work. See who is hiring this month.

Search job ads by state

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Source: ABS · JSA, 2025-26State chart shows people employed, not current job ads. ABS (Australian Bureau of Statistics) Labour Force via Jobs and Skills Australia (JSA), February 2026; ABS Employee Earnings and Hours May 2025; JSA Employment Projections, May 2025 base. ANZSCO 4314.More about our sources: How we check our facts

People employed by state, 2025-26

QLD2.6k
NSW2.5k
VIC2.1k
WA0.9k
SA0.3k
TAS0.3k
NT0.2k
ACT0.1k

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