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Certificate II in Community Services

CHC22015
Care & communityCertificate IINationally recognised
Level 2AQF level
9Units to complete
6 months to 1 yearAQF length guide
76Training providers
Dec 2025Latest release
Source: training.gov.au · AQFQualification details and status from training.gov.au, the national register of vocational education (CHC22015, current release). Typical length is the Australian Qualifications Framework volume-of-learning guide for a Certificate II; actual course length varies by provider and recognition of prior learning.More about our sources: How we check our facts
Occupations and industries on the national register
Occupations
Support Worker (Community Services)Night Patrol WorkerCustomer Service Staff (Community Services)Home HelperCare Service EmployeeCare WorkerCommunity Services Contact OfficerAssistant Community Services WorkerPersonal care giverPersonal care workerPersonal care assistantReception front desk staff
Industries
Community Services
Source: training.gov.auAs listed for CHC22015 on training.gov.au, the national register of vocational education: the occupations and industry areas in the register's own taxonomy, shown exactly as written. They describe the course on the register; they are not a promise of a job or a pay level.More about our sources: How we check our facts

What you learn

To finish you complete 9 units: 5 core plus 4 electives. Units come from the official list for this course on the national register.

See all 21 units in the official listHide the unit list
BSBPEF201Support personal wellbeing in the workplace
BSBWOR202Organise and complete daily work activities
CHCCDE019Work within a community development framework
CHCCOM001Provide first point of contact
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCECE031Support children's health, safety and wellbeing
CHCECE040Attend to daily functions in home-based child care
CHCPRT025Identify and report children and young people at risk
CHCVOL001Be an effective volunteer
FSKDIG003Use digital technology for non-routine workplace tasks
FSKLRG009Use strategies to respond to routine workplace problems
FSKLRG011Use routine strategies for work-related learning
FSKNUM014Calculate with whole numbers and familiar fractions, decimals and percentages for work
FSKOCM007Interact effectively with others at work
FSKRDG010Read and respond to routine workplace information
FSKWTG009Write routine workplace texts
HLTAID010Provide basic emergency life support
HLTINF006Apply basic principles and practices of infection prevention and control
HLTWHS001Participate in workplace health and safety
Source: training.gov.auUnit list from the CHC22015 unit grid on training.gov.au, the national register of vocational education, current release. Core and elective packaging rules are set by the course; your provider confirms which electives they offer.More about our sources: How we check our facts

Who offers it

76 registered training providers can deliver this course. Pick your state to see local providers first, with everyone who can deliver there below. Or search a name. Each arrow opens the provider's page here, which links to their own website.

Academy Training & Assessment Pty LtdBased in VIC · Registered since 2025→
ACCESS COACHINGBased in WA · Registered since 1996→
Access Skills TrainingBased in VIC · Registered since 1999→
Aged Care Training AustraliaBased in VIC · Registered since 1999→
ALPABased in NT · Registered since 1999→
Aurora Training InstituteBased in QLD · Registered since 2010→
Australian Child Care Career Options (ACCCO) Pty LtdBased in QLD · Registered since 1998→
Australian College of Finance & ManagementBased in WA · Registered since 2012→
Australian College of SportBased in SA · Registered since 2007→
Australian Institute of Flexible LearningBased in VIC · Registered since 2018→
Australian Skills Management InstituteBased in QLD · Registered since 2010→
Avidity Training and DevelopmentBased in TAS · Registered since 2009→
Axiom CollegeBased in QLD · Registered since 2012→
Bamara Education and TrainingBased in NSW · Registered since 1994→
Batchelor InstituteBased in NT · Registered since 1999→
Central Regional TAFEBased in WA · Registered since 2016→
CENTVETBased in NT · Registered since 2025→
Chisholm InstituteBased in VIC · Registered since 1998→
Collaboration Learning Pty LtdBased in QLD · Registered since 2010→
College AustraliaBased in QLD · Registered since 2005→
College for Australian Early Childhood Educators Pty LtdBased in QLD · Registered since 2014→
CONNECT'N'GROWBased in QLD · Registered since 2012→
Coral Sea TrainingBased in QLD · Registered since 1998→
Designer LifeBased in QLD · Registered since 2012→

Providers are listed alphabetically. A listing is not a recommendation or an endorsement, and providers do not pay to appear. Based-in shows each provider's registered head office; most providers deliver online Australia-wide. The → link opens the provider's page on this site, which links to their own website. Contact the provider for current intakes, fees and study modes.